Our Security Operations Center and the Technology Risk Committee guarantee the privacy of the information of our different Stakeholders.
GRI (103-1) We understand that both the personal information of our clients, as well as that associated with the energy service, they payments they make and the products they acquire with us, are for their exclusive use, and it is our responsibility to safeguard and handle them properly. In this sense, at Celsia we guarantee our clients that their personal data is handled exclusively to provide the service or deliver the product for which they were provided.
These are our challenges in the short and medium term:
Data breach: A data-security breach occurs when personal data experiences a security incident that results in a breach of data confidentiality, availability or integrity.