We ensure adequate risk management, which is reflected in our employees and in what we innovatively and responsibly transmit to our Stakeholders.
GRI (103-1) Value generation and the sustainability of the businesses in which we participate are a commitment for our organization. At Celsia, we identify the opportunities to promote them and manage them correctly; for this reason, comprehensive risk management is a priority principle for our employees, since it allows us to plan those events that can significantly affect us, prepare to mitigate their impacts in order to reduce the perception of uncertainty related to decision making and make sure we achieve our goals safely.
GRI (103-2) At Celsia, we manage risks under the Manual of the Comprehensive Risk-Management System (SGIR, in Spanish); our methodology includes the permanent identification, measurement, treatment and monitoring of the risks to which we are exposed, and aim to agilely and proactively evaluate the favorable and unfavorable impacts that may affect the achievement of the Strategic Objectives and the performance of the business.
The Comprehensive Risk-Management System (SGIR) has – as its focus – the identification of the most-relevant risks in the strategy, to address the incidence and criticality of the impacts on our objectives in:
TCFD (Risk Management – a) Our risk-management process is defined in a Comprehensive Risk-Management System (SGIR) and aligned with good international practices, such as the ISO 31000 Standard and the COSO ERM Standard, which define similar components, based on the understanding of the business, objectives, environment and trends. Subsequently, the relevant risks are identified and analyzed, the mitigation controls are associated, the risk is evaluated, its treatment is defined, and they are recorded and reported.
TCFD (Risk Management – b) At Celsia, we have the following governance structure, responsibilities and functions to guarantee and ensure the implementation of the SGIR and other actions that are defined in the Risk Policy:
Risk management cuts across the Organization and is external to the business lines: Asset Management, Households and Companies (managed from the Generation, Transmission and Distribution, and Marketing Areas.
The Financial Leader maintains constant interaction with Senior Management and the Board of Directors’ Audit, Finance and Risk Committees, bodies that have the greatest responsibility for risk management in the Company.
In addition, our SGIR is supported by the Risk-Management Policy, which establishes the elements and the general framework of action all kinds of risks that the Organization faces, as well as the Governance Structure, which indicates the instances, roles and responsibilities to manage and ensure the proper functioning of the SGIR.
In order to strengthen the risk-management culture at all levels, at Celsia, we have online training called:
To generate awareness and ownership of risks.
As a preventive measure against cyber risk, which helps make employees aware of the importance of protecting information and using the best security practices.
This prepares us to control and mitigate adverse events.
Additionally, we have the permanent accompaniment of risk specialists to share trends and best practices. Our main businesses held workshops on operational risks and began the implementation of a more-intuitive app to manage risks and opportunities.
These are those potential events that may threaten compliance with our MEGA, our Strategy and the guidelines of our Board of Directors. Among them are:
These are risks and opportunities generated by changes in society and in the environment, which are characterized by being new, increasing and about which there is little information, which makes it difficult to measure the impact:
GRI (103-3) During 2021, we identified global trends influencing our businesses and created value from them:
We finished the implementation of the Business Continuity Plan in Colombia and conducted a test exercise with the Company’s critical processes.
We continued with the implementation of Disaster Risk-Management Plans in our facilities, in accordance with Decree 2157 of 2017.
We implemented an Organizational Protocol for cyber risk.
We updated the quantification of the Climate-Variability Risk.
We carried out a Trend-and-Risk-Management (TRM) exercise in order to update the Company’s strategic risks.
We made progress in the risk-correlation exercises.
We advanced the analysis of climatic-parametric solutions.
Together with the Sustainability Team, the Human-Rights Risk Matrices were updated, and the Personal Data and Compliance Risk Matrices were updated with the Compliance Team.
We held 50 risk-management workshops on processes, projects and new businesses, and we began the implementation of a new, more-intuitive app to manage risks and opportunities.
These are our challenges in the short, medium and long term:
Comprehensive Risk-Management System (CRMS) (SGIR, in Spanish): A systematic application of policies, procedures and practices for the identification, analysis, evaluation, treatment, follow-up and review of risk; communication and monitoring.
Governance Portal – Protiviti: A tool that allows the registration of strategic and operational risks, as well as their administration and their controls, and the registration and monitoring of action plans to mitigate risks.
MEGA: A Strategic, Large and Ambitious Goal (Meta Estratégica, Grande y Ambiciosa) that provides strategic guidelines to the Organization.
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Medellín, Colombia
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